Set Your Limits
Control your deposits, losses, and wagers with easy-to-use tools. Design parameters suited to your rhythm.
Access Tool →PLAYER PROTECTION / 18+
RESPONSIBLE
GAMBLING.
pumt123 is committed to providing customers with practical tools, information and support to help you stay in control of your wagering. We encourage all customers to gamble responsibly.
01 — INDEX
Staying in Control
There are practical steps customers can take to manage their wagering:
- Set a budget before you start wagering
- Never chase losses — accept them as part of wagering
- Keep track of time and money spent
- Take regular breaks from wagering
- Never wager with money needed for essential expenses
- Keep wagering as entertainment, not income
STAY IN CONTROL
Set limits, track spending, and take breaks. Never chase losses or wager more than you can afford. Keeping wagering in perspective ensures it remains a safe form of entertainment.
02 — INDEX
Responsible Gambling Tools
pumt123 provides tools to help customers manage how much time and money they spend wagering.
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01 —DEPOSIT LIMITS
Set daily, weekly or monthly deposit limits to control spending.
MANAGE LIMITS → -
02 —TAKE A BREAK
Temporarily suspend your account for a cooling-off period.
TAKE A BREAK → -
03 —REALITY CHECKS
Receive regular notifications about time spent wagering.
CONFIGURE CHECKS → -
04 —LOSS / SPEND LIMITS
Set limits on net losses or total spend over defined periods.
SET LIMITS → -
05 —SELF-EXCLUSION
Exclude yourself from wagering for a defined period or indefinitely.
ACCESS BETSTOP →
03 — INDEX
Self-Exclusion & BetStop
During a self-exclusion period, customers cannot place wagers, deposit funds or access their account. Customers must not create a new account or circumvent an active exclusion.
Customers seeking exclusion from all licensed Australian wagering providers should register with BetStop — the National Self-Exclusion Register.
CLOSING YOUR ACCOUNT
Customers may request account closure at any time. Account closure does not automatically carry the same protections as self-exclusion. Customers closing their account due to gambling concerns should consider self-exclusion instead.
04 — INDEX
Recognising Gambling Harm
CHECK YOUR GAMBLING
Gambling harm can affect your finances, relationships, work and overall wellbeing. Consider these questions honestly:
- 01.Do you regularly spend more money than you intended?
- 02.Do you find it difficult to stop or reduce wagering?
- 03.Have you borrowed money or used essential funds to gamble?
- 04.Has wagering affected your relationships, work or daily responsibilities?
- 05.Do you feel anxious, distressed or preoccupied by gambling?
If you answer yes to any of these, consider using responsible wagering tools or contacting Gambling Help Online on 1800 858 858.
RECOGNISE THE SIGNS EARLY.
Early recognition helps you take action before gambling becomes harmful. Speak to a professional or put limits on your pumt123 account today to keep it within safe levels.
05 — INDEX
Keeping Track
Customers are encouraged to review their wagering activity regularly. Account history provides comprehensive information on deposits, withdrawals, wagers, wins, losses and overall activity.
Reviewing activity helps customers understand their wagering patterns and assess whether limits remain appropriate. A limit set previously may no longer suit changed financial circumstances.
06 — INDEX
Age & Payment
18+
UNDER 18 RESTRICTIONS
pumt123 wagering services are available only to persons aged 18 years or older and located in Australia — 18+ Australian residents only. People under 18 cannot open an account or place wagers. Age and identity verification is mandatory during registration.
PAYMENT RESTRICTIONS
pumt123 does not extend gambling credit, advance funds or lend money for wagering. Customers may only wager using permitted funds in their account.
DEBIT CARDS ONLY
• Credit cards are not accepted for betting in Australia.
07 — INDEX
Getting Help
If you or someone you know needs support, these services are available 24/7.
| SERVICE | SUPPORT DESCRIPTION | CONTACT |
|---|---|---|
| GAMBLING HELP ONLINE | Primary 24/7 free & confidential counselling support in Australia. | 1800 858 858 |
| BETSTOP | National Self-Exclusion Register. Blocks all Australian online wagering. | betstop.gov.au |
| LIFELINE | Crisis support and suicide prevention services. | 13 11 14 | lifeline.org.au |
| BEYOND BLUE | Anxiety, depression and mental health support. | 1300 22 4636 | beyondblue.org.au |
08 — INDEX
Our Responsibilities
CUSTOMER INTERACTIONS
pumt123 is committed to identifying and responding to signs of gambling harm among our customers. We proactively engage with customers who may be at risk.
RESPONSIBLE ADVERTISING
All advertising and marketing material complies with applicable codes of practice. We do not target vulnerable audiences or misrepresent the likelihood of winning.
STAFF TRAINING
Relevant staff receive ongoing training in responsible gambling requirements, customer interaction protocols and support referral procedures.
09 — INDEX
Regulation & Complaints
OPERATOR INFORMATION
Operator: Michael Harrak • Brand: pumt123 • Jurisdiction: Victoria, Australia • Address: 72 Brady Road, Bentleigh East, Victoria, 3165 • Licence No: BIO700013 • ABN: 43 945 478 809
REGULATORY INFORMATION
Regulator: Victorian Gambling and Casino Control Commission (VGCCC)
COMPLAINTS HANDLING
Customers who wish to make a complaint should contact pumt123 through the Help or Contact Us section. If unresolved, complaints may be escalated to the VGCCC.
CONTACT US NOW →