01
COLLECTION OF PERSONAL INFORMATION
pumt123 collects personal information necessary to provide wagering services, comply with regulatory obligations and improve user experience. This includes name, date of birth, residential address, email address, phone number, identity verification documents, payment information and wagering activity. Personal information is collected directly from you during account registration, identity verification, deposits, withdrawals and use of our platform.
02
PURPOSES FOR COLLECTION AND USE
Personal information is used to create and manage your account, process deposits and withdrawals, facilitate wagering transactions, verify your identity and age, comply with regulatory and licensing obligations, administer responsible gambling tools, communicate about your account, improve our services, detect and prevent fraud, and respond to enquiries and complaints.
03
DISCLOSURE OF PERSONAL INFORMATION
pumt123 may disclose personal information to regulatory authorities including the VGCCC, identity verification service providers, payment processors, professional advisers, law enforcement agencies where required by law, and BetStop for self-exclusion purposes. We do not sell personal information to third parties.
04
THIRD PARTIES
pumt123 uses third-party service providers for identity verification, payment processing, analytics and platform infrastructure. These providers are contractually required to handle personal information in accordance with applicable privacy legislation and only for the purposes for which it was disclosed.
05
DIRECT MARKETING
pumt123 may use your contact information to send marketing communications about our services. You can opt out of marketing communications at any time through your account settings or by contacting us. Opting out of marketing does not affect transactional or regulatory communications.
06
COOKIES AND TRACKING
pumt123 uses cookies and similar technologies as described in our Cookie Policy. For detailed information about the types of cookies used, how to manage preferences and your rights regarding cookies, please refer to the Cookie Policy.
07
DATA SECURITY
pumt123 takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure. Security measures include encryption, access controls, secure data storage and regular security reviews. However, no data transmission over the internet can be guaranteed to be completely secure.
08
DATA RETENTION
Personal information is retained for as long as necessary to provide services, comply with legal and regulatory obligations, resolve disputes and enforce agreements. When personal information is no longer required, it is securely destroyed or de-identified in accordance with applicable requirements.
09
ACCESS CORRECTION AND DELETION
You have the right to request access to personal information held about you and to request correction of inaccurate information. Access and correction requests can be made through the Help or Contact Us section. pumt123 will respond to requests within a reasonable timeframe and in accordance with applicable privacy legislation.
10
OVERSEAS TRANSFERS
pumt123 may transfer personal information to overseas recipients where necessary for service provision. Any overseas transfers are conducted in compliance with the Australian Privacy Principles and appropriate safeguards are applied.
11
COMPLAINTS
If you believe pumt123 has breached the Australian Privacy Principles or handled your personal information inappropriately, you may lodge a complaint through the Help or Contact Us section. pumt123 will investigate and respond to privacy complaints. If unresolved, you may escalate to the Office of the Australian Information Commissioner (OAIC).
12
CHANGES TO THIS POLICY
pumt123 may update this Privacy Policy from time to time. Changes will be published on this page. We encourage you to review this policy periodically. Continued use of our platform constitutes acceptance of the updated policy.
13
CONTACT
For privacy-related enquiries or requests, contact pumt123 through the Help or Contact Us section. Operator: Michael Harrak. Registered Office: 72 Brady Road, Bentleigh East, Victoria, 3165. ABN: 43 945 478 809.
Need immediate help with your account? Our customer support team is available 24/7 through live chat.
